Inventory & Price Levels
What are price levels?
Section titled “What are price levels?”A price level is a named pricing tier (e.g., “General Admission — $25”, “Lower Bowl — $45”, “Student — $15”). Price levels are attached to sections. A section can have one or more price levels, each with a different price.
Creating a price level
Section titled “Creating a price level”Path: Admin > Inventory > Price Levels > New Price Level
- Enter a Name for the price level (this appears on the storefront — be descriptive).
- Enter the Price (before fees).
- Click Save.
The price level is now available to attach to sections.
Assigning price levels to sections
Section titled “Assigning price levels to sections”Path: Admin > Inventory > [Section]
- Open a section in the inventory grid.
- Click Add Price Level.
- Select the price level from the list.
- Enter the Quantity — how many seats in this section are available at this price level.
- Click Save.
A section can have multiple price levels (e.g., 200 General Admission seats and 50 VIP seats in the same section).
Turning a section on or off sale
Section titled “Turning a section on or off sale”Path: Admin > Inventory > [Section]
- On Sale — tickets in this section are available for purchase.
- Off Sale — section is hidden from buyers. Use this to pause sales without cancelling.
Toggle using the On Sale / Off Sale switch next to each section. The change takes effect immediately.
Backfilling inventory
Section titled “Backfilling inventory”Path: Admin > Inventory > [Section] > Backfill
If you add more seats to a section after launch (e.g., opening an upper deck), use Backfill to increase available inventory without creating a new price level.
- Enter the additional quantity.
- Click Backfill.
Inventory grid view
Section titled “Inventory grid view”Path: Admin > Inventory
The inventory grid shows all sections in a single view with:
- Price levels and prices per section
- Inventory sold vs. remaining
- On/off sale status
Use this view for a quick pre-game check on what’s still available.
Why prices don’t include fees
Section titled “Why prices don’t include fees”The price you set in Stadli is the base ticket price. Fees (platform fee, payment processing fee) are added at checkout and displayed to buyers before they complete their purchase. Fee configuration is handled at the platform level — contact Stadli support to review your fee structure.
What could go wrong
Section titled “What could go wrong”- “I set a price but it’s not showing on the storefront” — Check that the section is marked On Sale and the game is Active (not Draft).
- “Inventory shows 0 remaining but the seats aren’t sold” — Check if the section was taken off sale, or if a hold reduced available inventory.
- “Buyer paid wrong price” — Price levels are per-section. Verify the correct price level is attached to the section. Individual seat price overrides take precedence over section price levels.
Creating games | Venue and seating setup | Price levels in depth